Welcome

Hi, I have been using Seismic for nearly a decade and found all of the legacy questions about LiveDocs and LiveInsights helpful. Are old posts simply inaccessible now at this point? It also seems that certifications from University were removed from my profile, is this intentional? 

Generate a refresh token from SalesforceAbout this taskPerform the following steps to generate a refresh token from Salesforce which is required in the configuration of the Email Opt-Out Sync. It is relevant for any clients using Salesforce as the external provider within this app.ProcedureLog in to Salesforce using your favorite browser. Enter the following request URL in a new tab to generate the code: https://<YOUR_INSTANCE>.salesforce.com/services/oauth2/authorize?response_type=code&client_id=<CONSUMER_KEY>&redirect_uri=<CALLBACK_URL> Replace <CONSUMER_KEY> and <CALLBACK_URL> with the obtained consumer key and callback URL. Replace <YOUR_INSTANCE> with your instance name. when creating refresh token for email opt out while adjusting below URL

Hello Seismic Community 👋I’m Rob Tarkoff, and I’m thrilled to join this community as Seismic’s CEO. Seismic is at an important moment, one where innovation, partnership, and a deep commitment to elevating your customer experience are shaping what comes next. This community plays a central role in that work, and I’m grateful to be here learning directly from you.Throughout my career, I’ve watched go-to-market teams and enablement leaders drive revenue momentum with Seismic, and I’ve seen how the right combination of content, coaching, and insights can unlock performance.I’ll be partnering closely with our teams to understand your ambitions, challenges, and how we can make your experience with Seismic even more seamless, impactful, and connected.Outside of work, my family and I are passionate supporters of Hope Solutions, which provides stable housing and support for youth transitioning out of foster care, and we are also involved with the Tourette Ass

My name is John, and I’m based in the UK. I’m an admin for my company’s instance of Seismic and create content pages, DSR templates, and Lessons for our teams to use. I love to push Seismic’s design tools to the limit.

Hi everyone, looking forward to the conversations here in Community! I’m the Director of Customer Learning Experience here at Seismic and passionate about supporting our team to create learning experiences that spark real behavior change.A little about me - I’m...a dedicated advocate for you, our learners! a champion of fast-fail innovation a believer that change is where growth happensCurrently living the good life on the Mississippi Gulf Coast with my husband and two rescue pitbulls.

My name is Lina, and I’m based in Dallas, TX. I recently joined Seismic as a Curriculum Developer, where I create learning content that helps you get the most out of Seismic. Whether you’re just getting started or leveling up your expertise, our Customer Education team is here to support your journey. 🍎📚 I’ve been so inspired by how our customer community shares knowledge, supports one another, and never stops learning. It’s a joy to be part of it!  My background spans cybersecurity, UX design, teaching, and product management, all of which shape how I think about learning and user experience. Outside of work, you’ll usually find me printmaking, baking something sweet, diving into a good book

Hey there!I’m Charlotte O’Farrell, a Sales Training Specialist at Oxford Nanopore Technologies. Excited to connect, share best practices, and learn from fellow Seismic users.I look forward to speaking with you all!

My name is Kristin Ellis and I am a Customer Success Director here at Seismic.  I love to learn from all the different client experiences and use cases that arise each day.  We continue to push enablement everyday to elevate both the experiences of GTM and Marketing!Prior to working at Seismic I was a client at a Asset Management firm in Toronto, Canada.  I got dig into what the platform really had to offer and the experiences that could be generated.  Seismic Community was always a source of innovative ideas and getting to think about different scenarios differently from all the other clients.  I encourage you to dig in and get to know the different parts of this community as it will be an amazing support source. Personally, I am a single mum of two amazing teenagers and rescue dog mum to a fabulous Huskey mix, Wreath!  I enjoy hiking, travelling and sometimes just relaxing on a beach by the sea!I look forward to interacting with you all!

Hello Seismic Community 👋 I’m Melissa VanPelt, and after nearly 10 years at Seismic, I’ve had the privilege of helping build many of our customer-facing programs designed to connect, empower, and celebrate this incredible community. My focus has always been on creating more ways for our customers to engage - with each other and with Seismic - to learn, share, and grow together.From formal learning programs and enablement resources to advocacy initiatives that spotlight your success and help elevate your brands, everything we do is centered on one goal: helping you get the most from your Seismic investment. I’m deeply passionate about the customer experience and always looking for new ways to evolve and enhance how we engage - so every interaction feels valuable, inspiring, and connected.Outside of work, I’m a proud mom of two spirited and adventurous little girls who keep me on my toes and remind me daily of the joy of curiosity and determination. I’m als

 👻 Gripe in Disguise ChallengeThis Halloween, let’s get creative with AI!👉 Use your favorite AI image tool to generate a spooky or funny picture that represents your biggest enablement challenge.🧟 Example: “Content chaos as a zombie apocalypse” or “AI as my ghostbuster saving me from haunted reports.”📸 Post your AI creation in this thread — we’ll vote on the creepiest, funniest, and most relatable!