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Hi & Welcome to the Seismic Community!! I’m Lauren Maddock, and I’ve been part of the Seismic team for almost 6 years. Over that time, I’ve had the chance to work with many of you and work on exciting projects that connect customers, teams, and technology in new ways.I’m especially excited to see this community come alive—because I believe the best ideas happen when people share, learn, and collaborate together. ✨When I’m not working, you can usually find me out and about with my husband and son finding new activities, spending time with my big family in New Jersey, trying out different restaurants and breweries, or planning our next travel adventure.I can’t wait to meet all of you, hear your stories, and learn how you’re using Seismic to make an impact. Let’s build something amazing here together! 🚀
SKO season is here—energy, alignment, momentum. And who better to learn from than the Seismic Community?Join our SKO Success Playbook Challenge to swap the rituals, tips, and Seismic workflows that make your Sales Kickoff unforgettable and high-impact.⏱ Under 5 minutes🎯 Practical + peer-driven🔥 SKO prep + inspiration⭐ Challenge 1: Your SKO Non-NegotiablesEvery team has that one thing they always do at SKO because it works. Reply with: Your #1 SKO must-do Why it works (energy, clarity, alignment, engagement) How Seismic helps amplify it ⭐ Challenge 2: Your Best SKO Tip or TrickShare one practical SKO tip, tactic, or workflow (bonus points for Seismic or AI!) that helps with:⚡ Pre-SKO prep🧠 During-SKO engagement📣 Post-SKO reinforcementThink simple, repeatable, and impactful.Small shifts → big moments.
Holiday Community Challenge: Enablement Wrapped + Holiday HacksAs we wrap up the year, let’s invest a few minutes in sharing what worked — and what’s helping you work smarter heading into year-end.Join our Holiday Community Challenge by reflecting on your year and swapping your best enablement productivity hacks with peers.🕒 Takes under 5 minutes🎯 Practical + peer-driven🎁 Bragging encouraged ⭐ Challenge 1: Your Enablement WrappedLet’s start with the highlights.Reply to this post with your Enablement Wrapped by answering these 3 quick prompts:1️⃣ Biggest enablement win this year2️⃣ Your most-used Seismic feature, workflow, or program3️⃣ One thing you want to level up in 2026 ⏱️ Challenge 2: Holiday Productivity Hack ExchangeYear-end is busy — let’s help each other work smarter, not harder.Share one enablement tip, shortcut, or AI hack that saves you time.Think small, practical, and easy to apply — something that made a real difference for your team. 🎁 Why Participate?Because Communi
Seismic Community: How-To Guide Welcome to the Seismic Community! 🎉 This space is built for you to connect, share, learn, and grow with peers and the Seismic Community. Below you’ll find tips, etiquette, and step-by-step instructions to help you get started and make the most out of your community experience. 🌟 Community Etiquette Our goal is to keep this community welcoming, helpful, and fun for everyone. A few simple guidelines: Be kind & respectful 🤝 – Treat others the way you’d like to be treated. Share generously 💡 – Post your knowledge, experiences, and best practices so others can learn from you. Stay professional 🧑💼 – Keep conversations constructive, even when you disagree. Give kudos 🎉 – Use likes and replies to celebrate others’ contributions. Protect privacy 🔒 – Don’t share sensitive personal or company information. 1. Complete Your Profile Information Everybody likes to know who they’re speaking with! By adding more details to your profile, you’re more
Seismic Community Guidelines Welcome to the Seismic Community! 🎉 We’re so excited to have you here. This is a space where Seismic users can share knowledge, learn best practices, collaborate, and connect with one another. These Community Guidelines are here to help you understand how to participate, what you can expect from others, and how we’ll work together to make this a welcoming, supportive space. In this guide, you’ll find: • Community Guidelines • How to report violations • How to get technical support Community Guidelines Your participation here is subject to these Guidelines: 1. Be professional, kind, and courteous 🤝 To make sure our community is safe and welcoming for everyone, we don’t allow content that is NSFW (not safe for work), offensive, or attempts to sneak past filters. That means no explicit material, harmful or disrespectful language, or workarounds to share inappropriate content. If something like this is posted, it will be removed. Let’s all do our part to
We all know hindsight is 20/20—and enablement is one of those fields where the learning never stops. Whether you’re just starting out or you’ve been in the space for years, there’s always a nugget of wisdom that would have made the journey a little smoother.👉 So tell us: What do you wish you knew when you first started in Enablement? Was it about balancing strategy vs. execution? Building strong relationships cross-functionally or with leaders? The importance of data and measurement? Or maybe that “done is better than perfect” when it comes to launching programs? Drop your advice in the comments below and help someone else on their journey. 🚀I’ll kick it off: For me, I wish I knew how critical it is to build strong cross-functional relationships early on—especially in customer enablement. Too often, teams are working on the same initiatives in silos, which doubles the effort. When we talk, share, and work together, we can combine efforts, reach our shared goals and OKRs faster,
AI isn't coming — it's already here. And the enablement teams winning right now aren't waiting to figure it out. They're experimenting, iterating, and sharing what's working. This month, we're turning the Seismic Community into your personal AI playbook. Share how you and your team are using AI to work smarter — so we can all steal each other's best moves. ⏱ Under 5 minutes | 🤝 Peer-driven ideas | 🤖 Real AI wins to steal Challenge 1 How is your team using AI day-to-day? From drafting emails to summarizing call recordings to building onboarding paths — AI is quietly transforming how enablement teams operate. We want to see behind the curtain. Reply with: One AI workflow or tool your team has adopted — and the problem it actually solved How long it took to get value from it (days? weeks? one afternoon?) One thing that surprised you — good or bad — about bringing AI into the mix Bonus: if you're using Seismic AI features like Aura, tell us how! Challenge 2 What's your AI prompt t
Spring is here**—fresh starts, sharper focus, and a chance to level up your enablement game. And who better to learn from than the Seismic Community?Join our Spring Cleaning Challenge to swap the tactics, workflows, and Seismic secrets that keep your enablement programs fresh, focused, and field-ready.🕐 Under 5 minutes🎯 Practical + peer-driven🌱 Enablement refresh + inspiration__________________________________________________________________________________________________⭐ Challenge 1: Spring Clean Your Content LibraryYour buyers have evolved. Has your content kept up? If your library is full of outdated decks and forgotten assets, it's time to declutter — and make room for content that actually converts.Reply with: One piece of content you retired — and why it had to go What you refreshed or replaced it with — and how it's resonated with buyers or reps How you decide what stays vs. what goes (bonus points if Seismic or AI is part of your process!) A lean, intentional library i
Developing a LiveDoc in German and running into issues with German number formats.To get the format 1.234 I enter in the Format tab, Custom Types: #.##0, (variable Type is Integer).The issue is that #.##0, adds a leading period for values under 1,000 (e.g., .234 instead of 234). I’ve tried various things to remove the leading period but can’t find a solution that works for values equal or greater than 1000 and values less than 1000. Any suggestions or solutions for this?
Hi, I have been using Seismic for nearly a decade and found all of the legacy questions about LiveDocs and LiveInsights helpful. Are old posts simply inaccessible now at this point? It also seems that certifications from University were removed from my profile, is this intentional?
Generate a refresh token from SalesforceAbout this taskPerform the following steps to generate a refresh token from Salesforce which is required in the configuration of the Email Opt-Out Sync. It is relevant for any clients using Salesforce as the external provider within this app.ProcedureLog in to Salesforce using your favorite browser. Enter the following request URL in a new tab to generate the code: https://<YOUR_INSTANCE>.salesforce.com/services/oauth2/authorize?response_type=code&client_id=<CONSUMER_KEY>&redirect_uri=<CALLBACK_URL> Replace <CONSUMER_KEY> and <CALLBACK_URL> with the obtained consumer key and callback URL. Replace <YOUR_INSTANCE> with your instance name. when creating refresh token for email opt out while adjusting below URLhttps://<YOUR_INSTANCE>.salesforce.com/services/oauth2/authorize?response_type=code&client_id=<CONSUMER_KEY>&redirect_uri=<CALLBACK_URL>getting error message i.e.,this page
Hello Seismic Community 👋I’m Rob Tarkoff, and I’m thrilled to join this community as Seismic’s CEO. Seismic is at an important moment, one where innovation, partnership, and a deep commitment to elevating your customer experience are shaping what comes next. This community plays a central role in that work, and I’m grateful to be here learning directly from you.Throughout my career, I’ve watched go-to-market teams and enablement leaders drive revenue momentum with Seismic, and I’ve seen how the right combination of content, coaching, and insights can unlock performance.I’ll be partnering closely with our teams to understand your ambitions, challenges, and how we can make your experience with Seismic even more seamless, impactful, and connected.Outside of work, my family and I are passionate supporters of Hope Solutions, which provides stable housing and support for youth transitioning out of foster care, and we are also involved with the Tourette Association of America. When I’m not w
My name is John, and I’m based in the UK. I’m an admin for my company’s instance of Seismic and create content pages, DSR templates, and Lessons for our teams to use. I love to push Seismic’s design tools to the limit.
Hi everyone, looking forward to the conversations here in Community! I’m the Director of Customer Learning Experience here at Seismic and passionate about supporting our team to create learning experiences that spark real behavior change.A little about me - I’m...a dedicated advocate for you, our learners! a champion of fast-fail innovation a believer that change is where growth happensCurrently living the good life on the Mississippi Gulf Coast with my husband and two rescue pitbulls.
My name is Lina, and I’m based in Dallas, TX. I recently joined Seismic as a Curriculum Developer, where I create learning content that helps you get the most out of Seismic. Whether you’re just getting started or leveling up your expertise, our Customer Education team is here to support your journey. 🍎📚 I’ve been so inspired by how our customer community shares knowledge, supports one another, and never stops learning. It’s a joy to be part of it! My background spans cybersecurity, UX design, teaching, and product management, all of which shape how I think about learning and user experience. Outside of work, you’ll usually find me printmaking, baking something sweet, diving into a good book, or jogging with my dog, Kuma. I’m excited to learn from your stories, celebrate your wins, and collaborate to make our learning resources even better. Talk soon! ✨
Hey there!I’m Charlotte O’Farrell, a Sales Training Specialist at Oxford Nanopore Technologies. Excited to connect, share best practices, and learn from fellow Seismic users.I look forward to speaking with you all!
My name is Kristin Ellis and I am a Customer Success Director here at Seismic. I love to learn from all the different client experiences and use cases that arise each day. We continue to push enablement everyday to elevate both the experiences of GTM and Marketing!Prior to working at Seismic I was a client at a Asset Management firm in Toronto, Canada. I got dig into what the platform really had to offer and the experiences that could be generated. Seismic Community was always a source of innovative ideas and getting to think about different scenarios differently from all the other clients. I encourage you to dig in and get to know the different parts of this community as it will be an amazing support source. Personally, I am a single mum of two amazing teenagers and rescue dog mum to a fabulous Huskey mix, Wreath! I enjoy hiking, travelling and sometimes just relaxing on a beach by the sea!I look forward to interacting with you all!
Hello Seismic Community 👋 I’m Melissa VanPelt, and after nearly 10 years at Seismic, I’ve had the privilege of helping build many of our customer-facing programs designed to connect, empower, and celebrate this incredible community. My focus has always been on creating more ways for our customers to engage - with each other and with Seismic - to learn, share, and grow together.From formal learning programs and enablement resources to advocacy initiatives that spotlight your success and help elevate your brands, everything we do is centered on one goal: helping you get the most from your Seismic investment. I’m deeply passionate about the customer experience and always looking for new ways to evolve and enhance how we engage - so every interaction feels valuable, inspiring, and connected.Outside of work, I’m a proud mom of two spirited and adventurous little girls who keep me on my toes and remind me daily of the joy of curiosity and determination. I’m also passionate about coaching co
👻 Gripe in Disguise ChallengeThis Halloween, let’s get creative with AI!👉 Use your favorite AI image tool to generate a spooky or funny picture that represents your biggest enablement challenge.🧟 Example: “Content chaos as a zombie apocalypse” or “AI as my ghostbuster saving me from haunted reports.”📸 Post your AI creation in this thread — we’ll vote on the creepiest, funniest, and most relatable!
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